CRM solutions

IES provides the following solutions in the field of CRM to its clients:

  • Oracle Siebel eBusiness Solutions
  • Microsoft CRM


Oracle Siebel eBusiness solutions

IES is a former Siebel Systems, Inc. Base Consulting Partner. IES has a bank of qualified Siebel Certified Consultants and Certified Business Analysts who have already executed a number of prestigious projects in various fields of eBusiness applications.

Our continuous association with our clients has enriched our consultants experience and capabilities in facing challenging tasks in the competitive market of Customer Relationship Management.


Microsoft CRM

IES is a Microsoft Business Partner and provides CRM solutions to help small and mid-market businesses develop profitable customer relationships. Integrated Sales and Customer Service modules empower employees to share information and understand customer needs in order to improve sales success and provide enhanced customer service.

Sales and customer service features include lead and opportunity management, customer information and history, service contracts, a searchable knowledgebase and reporting tools.

Built using Microsoft .NET-connected technologies and designed for low total cost of ownership, Microsoft Dynamics CRM is easy to deploy, customize, and use, is accessible from Microsoft Outlook® and the Web, and integrates with other business applications.

IES would be happy to offers solutions in the above mentioned segments by providing for the requirements linked to:

  • Hardware
  • Software
  • Networking
  • Manpower
  • Training
  • Maintenance