IES provides the following
solutions in the field of CRM to its clients:
- Oracle Siebel eBusiness
- Microsoft CRM
IES is a former Siebel Systems, Inc.
Base Consulting Partner. IES has a bank of qualified Siebel Certified Consultants
and Certified Business Analysts who have already executed a number
of prestigious projects in various fields of eBusiness applications.
Our continuous association with
our clients has enriched our consultants experience and capabilities
in facing challenging tasks in the competitive market of Customer
IES is a Microsoft Business
Partner and provides CRM solutions to help small and mid-market businesses develop profitable
customer relationships. Integrated Sales and Customer Service
modules empower employees to share information and understand
customer needs in order to improve sales success and provide
enhanced customer service.
Sales and customer service
features include lead and opportunity management, customer
information and history, service contracts, a searchable
knowledgebase and reporting tools.
Built using Microsoft
.NET-connected technologies and designed for low total cost of
ownership, Microsoft Dynamics CRM is easy to deploy, customize, and use, is
accessible from Microsoft Outlook® and the Web, and integrates with
other business applications.
IES would be happy to offers
solutions in the above mentioned segments by providing for the
requirements linked to: